studio policy

Local pick up or shipped for smaller (2 or 3 items)  orders can be processed within 2 business days.
NEW TURN AROUND TIME – 3 to 5 BUSINESS DAYS.  For larger orders, please allow up to 7 business days.  IF YOU NEED YOUR ORDER BY A SPECIFIC DATE – PLEASE, LET ME KNOW!
  Does not include Saturday, Sunday or Holidays. If your order is placed on a Friday or weekend – your processing day starts on Monday.  There are going to be moments your order will run late due to sickness, family , supply or machine issues. But, I will do my best to get it out the door!  Orders are shipped mostly via UPS Ground or USPS Priority Mail.  Please make sure your shipping info is accurate and up to date. It is not my responsibility to double check it with you. Once your order has been shipped, it is now up to the shipping company. Buyer is responsible for shipping cost. I will do my best to choose the cheapest shipping option. We ship using UPS and USPS. Shipping is based on weight. If it is cheaper and it fits on a flat rate box – we will do that for you! Any overage in shipping will be refunded to your account. 

All of my products are cut by me or hand painted by me. Majority of my products are made out of wood. Each wood comes with a unique grain, knots and blemishes. Please note, I am not responsible for the treatment of products after they have been received. My products are not water/weather resistant and should not be exposed to inclement weather (heat) or water.  

I am happy to do custom orders! If you have an idea floating in your head, let me know! I can see about making it happen. If I send you an invoice and it’s not paid within three days (unless we discuss otherwise) I will cancel the invoice and the timeline we discussed may not be valid if you choose to order again.  Custom orders are welcome. All projects are priced differently. All custom orders are paid upfront and no refunds, unless if it is cancelled on our end. If you need a sign made out of your logo, you will need to have the svg or Ai file for your design.

For Paint Parties, I am currently booking outdoor paint parties or order a DIY kit for your event! Paint for free when you invite 10 of your friends to join you (10+1 host free). I travel all over Brevard County and nearby cities for events.  Parties are anywhere from $35- $60 for adults. Kids Paint Parties starts anywhere from $25 and up. 

If you encounter any trouble placing an order, please message me on our Facebook Page or email me.  

You can read more on our refund policy and terms and conditions here. 

Kind Regards,
Flo